FREQUENTLY ASKED QUESTIONS

In this section, we have listed down the most frequently asked questions from our customers. You may also FaceBook message us or call us to enquire more 🙂

Can I Colour my Hair (Chemically) After Treatment?​

Yes you may, but we strongly discourage you to do it.

 

The herbal elements will stay on your scalp and hair for 2 to 3 weeks. If you opt for chemical treatment within this period, it may not be able to penetrate fully into your hair shaft, this will affect the desired results.

Furthermore, any chemical treatment might undo the good we have done for your hair and scalp, reducing the effectiveness of the treatment.

 

We will advise you to refrain from any colouring, perming, rebonding or performing any chemical process to your hair for at least 3 weeks to allow the herbal ingredients to be fully absorbed into your scalp.

Can Packaged bought at other Bee Choo Origin Branches be used at Ladies?

No. Bee Choo Ladies is a sub-brand of Bee Choo Origin in the premium category. Package sharing is only available for branches at Bedok, Hougang, Clementi, Ang Mo Kio, Jurong and Bukit Merah.

Do I Have to Buy a Package or Treatment Course?

No, you do not have to buy. We provider à la carte herbal hair treatment. We do not believe in up-selling tactics, we strongly believe that when customers see results they will automatically come again on their own and refer their friends and family members to us. This is how we are able to keep the treatment affordable for the long term.

Do I Need to Wash My Hair Before Treatment?

It is not necessary, as our herbal treatment is targeted to remove oil and dirt on the scalp. However, if you have styling gel, wax or clay applied on your hair, you can inform us and we will gladly wash away the styling substance on your hair before proceeding with the treatment.

Does Bee Choo Ladies Provide Hair Cutting Services?​

No, we do not provide hair cutting or hair setting services at out salon. We are strictly a hair treatment establishment. Do note that our therapist will only semi-blow-dry your hair post treatment. This is to ensure that your hair absorbs all the nutrients from the herbal paste after treatment. In addition, over blow-drying post treatment will damage your hair ends, thus it is best to let it air dry once hair has been semi-dried.

Does Bee Choo Ladies Provide Free Scalp Analysis and Scalp Scan?

At the moment, we are providing complementary hair & scalp scanning services if you visit during our off peak hours. Our off peak hours at 10am to 5pm (weekdays). If you want to get a hair scan during our peak period, it would be best to call our shop and check before hand.

How to use Bee Choo Origin Products

Bee Choo Origin has a wide product range, ranging from Shampoos to Conditioners to Hair Tonics and Spas. This is so that we have the right product type for the different hair types and scalp conditions.

You may refer to this guide to understand on which Bee Choo Origin Shampoo and Tonic might suit your hair or scalp type.

Shampoos:

  • Purity Scalp Shampoo – Best for oily / normal scalp condition. Can be used daily by both men and women. Long or short hair. 
  • Purity Repair Hair Shampoo – As the same suggest, this is a mild shampoo, suitable for those with damaged hair. It can also be used by people with sensitive / painful scalp type. 
  • Purity Removed Shampoo – This shampoo is suitable for those with dandruff or sensitive scalp type. 
  • Purity Repair Hair Shampoo – This shampoo is suitable for those with dry and damaged hair. 
  • Ginger Lime Shampoo – Suitable for very oily short hair. If you have long hair, avoid using daily as it may dry your hair ends. 
  • Essence Shampoo – Suitable for those with hair loss, this shampoo helps to control hair fall. This shampoo is free off: Mineral Oil, SLES, Silicone and Parabens 

Tonics:

  • Origin Herbal Tonic – Our signature tonic made from potent Chinese Herbs. Can be used by all scalp types especially those suffering from severe hair loss. This tonic leaves a sticky feeling on the scalp and has a strong Chinese herb smell. You can apply it on your scalp for 30-45 mins and wash it off afterwords. You can also apply it overnight, but it may stain your pillow; so best to put a towel over your pillow!
  • Italy Hair Tonic (Yellow bottle) – For people with normal scalp condition. Can be mixed with the Origin Herbal Tonic. Best used after a hair wash.
  • Scalp Hair Tonic (Green bottle) – Best for oily, dandruff, itchy scalp. Can be mixed with the Origin Herbal Tonic. Best used after a hair wash.
  • Natural Hair Tonic – Best for sensitive scalp. Can be mixed with the Origin Herbal Tonic. Best used after a hair wash. 

How Long Does the Natural Dye / Colouring Last?

The natural dye will remain on your hair for a good 2 to 4 months depending on your hair type, how frequent you wash your hair, etc. It does not last indefinitely because our natural dye is a semi-permanent dye, meaning to say, it partially penetrates your hair shaft but forms a layer of coating around your hair.

Is The Treatment 100% Safe?

Our treatment is very safe. It does not contain any chemicals or harmful ingredients. We see more than 1000 customers per month at our outlet and very rarely do we see allergic reactions to the herbal treatment.

 

With that said, there is always exceptions. In very rare cases, we have seen minor rash break out in customers; most of the time this is solved by having the customer NOT steam their head and instead leaving the herbal paste on for 1 hour. These people are sensitive to heat and therefore unable to go through the steaming process.

Is The Treatment Same as Henna?

Our treatment is not henna; we are using 100% Chinese herbs. We prepare the herbal treatment by cooking the Chinese herbs. Whereas for henna, after you choose the desired colour, hot water, tea or coffee is added into the henna powder to form the henna paste. Customer who experience discomfort, redness or itchiness on their scalp after the henna treatment, do not experience any of the earlier mentioned after doing our Herbal treatment.

Is There Any Other Colours That I Can Choose From?

Our policy is that we will never introduce any form of chemical into our paste to achieve a desired colour. This is one of the reasons why our herbal paste comes only in reddish/copper colour at the moment.

We do have a “colouress” version. However, be warned, if your hair had been bleached before; the steaming process may also cause your previous colour to run, but this rarely happens. 

before after bee choo ladies colour

Natural Colouring from the Herbal Paste 

*Resultant color varies with hair type and white hair color

How often should I come for treatment?​

This will depend on your scalp condition. For those with severe hair issues, you should treat your hair every week for the first one to two months to benefit fully from the intensive herbal reconditioning. You can reduce the frequency once the health of your scalp improves. See our scalp health chart here.

Tips an what to expect during your first treatment

IMPORTANT***

 

  1. Each session takes about 2 hours and if you are coming during peak hours, please expect 15-30 mins of waiting time. The appointment system is meant to reduce waiting time, it does not mean that we can serve you exactly on the dot. You may bring food in to consume if you’re hungry. Just try not to bring strong smelling food in.
  2. You are advised NOT to wear white colour clothings while doing herbal treatment as the herbal paste contains a natural dye and may stain your clothings permanently.
  3. In the next 2-3 days, post treatment, use a dark coloured towel when drying your hair, as the semi-permanent dye contained by the herbal paste may rub off onto your towel, causing discolouration.

What ingredients are in the herbal treatment?​

Our herbal treatment contain herbs like Dang Gui, Ginseng, He Shuo Wu, Chuan Xiong, Lin Zhi and many other ingredients that effectively help control and improve your hair condition and at the same time, encouraging hair growth. There are no chemicals added to our herbal paste.

 

All our herbal pastes are freshly cooked daily in the factory to ensure freshness and quality. The chinese herbs are cooked for hours in order to bring out the nutrients from the herbs which are essential in bringing back the health in your scalp.

 

Our range of hair products such as the shampoos, conditioner, tonics and spa contain chemicals. Our products are top of the range and as far as possible we have remove the use of potentially harmful chemicals in our hair products.

What is the difference between Bee Choo Ladies and Bee Choo Origin?

Although the herbal treatment is identical, the process and setting is different.

 

Bee Choo Ladies is exclusively for ladies only. This is to cater to women with greater privacy needs due to their hair condition, religion or just preference. In addition, Bee Choo Ladies, is in a premium setting and location. The additional services include a 5 mins scalp massage before herbal application. Bee Choo Ladies also offers complementary hair scans during off peak hours 10-5pm weekdays.

 

 

Pricing wise, Bee Choo Ladies is SGD 3-5 more expensive for the different hair type. For example, if you have the shortest hair length type, at Bee Choo Ladies, it would cost SGD 41 for the treatment whereas at other Bee Choo Origin outlets, it would cost you SGD 36.

What is the Priority Appointment?

Priority Appointment for Bee Choo Ladies where the customers pay SGD 10 for a Priority Appointment. How the Priority Appointment will work is that if they come within 15mins of their appointment, we will serve them within 5 mins. You can always choose to book the normal appointment (free) if you do not wish to have a priority appointment.
 
i.e. For example, Customer books at 4pm and comes any time from 3:45pm to 4:15pm, we will serve them within 5 mins. However, if she is late for the appointment, we will still try our best to serve them but the 5 mins guarantee is no longer there.
 
If we are unable to serve them within 5 mins then we will give them a SGD 10 discount on their bill; or if they have a package and aren’t spending anything then we will give them a free ampoule / spa for not being able to serve them within 5 mins.

Will my Normal Hair Colour be Affected by the Natural Dye?

If your natural hair colour is brown or black, it will not be affected. This is illustrated by the hair scan images below:

 

Bee Choo Natural Dye Does not Affect Black hair
As seen in the picture, the natural black hair remain unchanged while white hair turned copperish in colour. If your natural hair colour is blonde, it will become brownish/copperish in colour.

How Bee Choo Origin's Treatment Works

This is the treatment process that we have at Bee Choo Ladies. No injections, no pain, no medication. Purely herbal hair treatment. 

 

We use 100% natural herbs in our treatment and products to boost hair growth. This will allow you to enjoy a thicker head of hair again, without any invasive treatment. Since we utilise natural herbs, you will also not be loading a ton of chemicals onto your hair, which might eventually do more harm than good. Our hair treatments are safe and effective, so there is no need to worry about any toxic chemicals coming into contact with your scalp. While you might be thinking that herbs often come with a strong, pungent smell, the hair products and treatments that we use do not come with any unpleasant smells. Some ancient herbs we use include ginseng, lingzhi and ginger.

Watch Our Transparent Treatment Process

YouTube video

Transparent & Affordable Pricing At Bee Choo Ladies

This is our honest pricing. It depends on your hair length – the shorter it is, the cheaper due to lesser herbs used. No need to sign package, you can also make payment upfront before treatment. 🙂

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